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LiveHer Terms of Service

Last Updated: May 28, 2026 Operator: lnnex, Corp. (a Delaware corporation)

Chapter 1. General Provisions

Article 1 (Purpose)

  1. These Terms of Service ("Terms") govern the conditions, procedures, and other necessary matters regarding the use of the LiveHer service and related services (collectively, the "Service") operated by lnnex, Corp. ("Company", "we", "us").
  2. By agreeing to these Terms, members ("Member", "you") may use the Service without a separate service agreement.

Article 2 (Definitions)

The principal terms used in these Terms are defined as follows:

  1. Member: A person who has agreed to these Terms and entered into a service agreement with the Company to use the Service.
  2. Account: A combination of identifiers (such as an email address) that the Member uses to access the Service, as approved by the Company.
  3. Credentials: A password or one-time verification code used to protect the Member's information.
  4. Content: Materials provided by the Company — including signs, characters, audio, video, graphics, colors, and images (and combinations thereof) — as well as outputs generated by Members through use of the Service.
  5. Paid Service: Goods or services that may be used after purchase through the payment methods provided by the Company, including tokens.

Article 3 (Posting, Effectiveness, and Modification of the Terms)

  1. The Company posts these Terms on the initial screen of the Service so that Members may easily review them.
  2. The Company may amend these Terms to the extent that such amendments do not violate applicable laws.
  3. If the Company amends the Terms, it shall specify the effective date and reasons for the amendment, and shall provide notice from at least seven (7) days before the effective date together with the prior version. For amendments unfavorable to Members, the Company shall provide notice at least thirty (30) days in advance and shall notify Members individually.
  4. If the Company has clearly stated in the notice that a Member who does not separately object before the effective date will be deemed to have agreed to the amendment, and the Member does not terminate the agreement within that period, the Member shall be deemed to have agreed to the amended Terms.
  5. Matters not specified in these Terms and the interpretation thereof shall be governed by applicable laws or common commercial practices.
  6. The Company may separately post individual service policies or ethical guidelines, and by agreeing to these Terms, Members shall be deemed to have agreed to such policies and guidelines.

Chapter 2. Service Agreement

Article 4 (Registration and Account Management)

  1. The service agreement is formed when a prospective Member agrees to these Terms and the Privacy Policy, completes the registration procedure, and the Company accepts the registration.
  2. Members must use accurate information when registering, and may create only one account per person.
  3. If a Member does not provide accurate information, the Member may not receive legal protection and the use of the Service may be restricted.
  4. Members must promptly update any changes to their registered information online or notify the Company by email or otherwise.
  5. The Company shall not be liable for any disadvantages caused by failure to update changes, except in cases of the Company's willful misconduct or gross negligence.
  6. The Service is intended exclusively for users aged 18 or older. Persons under the age of 18 are prohibited from registering or using the Service under any circumstances. (a) Self-attestation requirement. At sign-up, you must affirmatively confirm that you are 18 years of age or older by checking the required consent item ("I am 18 years of age or older") on the agreement page. You may not complete registration without checking this item. (b) No third-party verification. The Company does not operate a separate identity verification system (such as Korean PASS, government ID upload, or biometric verification). The Privacy Policy (Article 11) describes the personal information we therefore do not collect. (c) Misrepresentation consequences. If you falsely represent your age and are later discovered to be under 18: (i) Your account will be immediately suspended; (ii) All personal data associated with the account will be permanently deleted within thirty (30) days of confirmation; (iii) Any unused token balance will be refunded to your verified legal guardian upon request; (iv) The Company may report the incident to applicable authorities, and you may bear legal liability under applicable law. (d) Right to act on suspicion. The Company reserves the right to suspend or terminate your account, and to restrict your access to the Service, when there is reasonable suspicion of age misrepresentation. Consistent with the self-attestation model, the Company does not request government-issued identification documents for age verification.
  7. Accounts created using another person's identity will be deleted, and such conduct may result in criminal liability under applicable law.
  8. Third-Party Authentication. The Service allows you to sign in via third-party identity providers, including Google and Kakao. When you choose to use a third-party identity provider: (a) You authorize the Company to receive your basic profile information from the third-party provider for the purpose of creating and authenticating your account. For Google specifically, this information is limited to the data accessed via the openid, email (userinfo.email), and profile (userinfo.profile) OAuth scopes — namely, your Google account identifier, email address, name, and profile picture URL. The Company does not request any additional Google OAuth scopes. (b) The Company does not store your third-party authentication credentials (such as your Google or Kakao password). (c) The Company's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. See the Privacy Policy, Article 14 §4 for the four Limited Use commitments in detail. (d) You may revoke the third-party provider's authorization at any time through that provider's settings. Revoking third-party authorization does not automatically delete your LiveHer account; account deletion follows the procedure described in the Privacy Policy, Article 14 §5 (or the withdrawal procedure in Article 11 of these Terms). (e) The Company is not responsible for any disruption to the third-party identity service. If the third-party service becomes unavailable, you may sign in via the Service's alternative methods (e.g., Email + Code authentication). (f) Account linking is not supported. If you sign up using different sign-in methods (e.g., Google and Email + Code) with the same email address, those accounts are treated as separate LiveHer accounts.

Article 5 (Acceptance and Restriction of Registration)

  1. The Company may withhold approval of registration in any of the following cases:

    • Insufficient service facilities
    • Technical or operational difficulties
    • Other cases deemed necessary by the Company

  2. The Company may refuse registration in any of the following cases:

    • Registration under another person's identity
    • Submission of false information
    • Registration for purposes harmful to public order or morals
    • Lending or reselling the Service to a third party
    • Re-registration within one year of revocation of membership
    • Attempting re-registration after voluntary withdrawal during a suspension period
    • Applicant is under 18 years of age
    • Other cases that do not meet these Terms or the Company's standards

Chapter 3. Obligations of the Parties

Article 6 (Obligations of the Company)

  1. The Company shall not engage in any conduct prohibited by law or these Terms, and shall use its best efforts to provide a stable Service.
  2. The Company shall maintain a security system to protect Members' personal information, and shall publish and comply with the Privacy Policy.
  3. If a Member's opinion or complaint is deemed reasonable, the Company shall handle it promptly. If processing is delayed, the Company shall notify the Member of the reason and the expected processing schedule.

Article 7 (Obligations of the Member)

  1. Members shall comply with these Terms, posted notices, and individual service policies, and shall not engage in any of the following:

    • Providing false information
    • Stealing another person's information or payment method
    • Interfering with the Service or using it unlawfully
    • Unauthorized collection or use of another person's personal information
    • Reverse-engineering, copying, or modifying the Service
    • Using automated tools to overload or access the Service
    • Lending or transferring an account
    • Inducing or posting obscene (beyond what the Service offers), illegal, discriminatory, or violent content
    • Engaging in commercial activities, advertising, or political activities not permitted by the Company
    • Other unlawful or improper conduct

  2. Members shall comply with applicable laws, Company policies, and notices when using the Service, and shall not engage in any conduct that interferes with the Company's business.

  3. Members are responsible for managing their account credentials and payment information, and the Company shall not be liable for any damages arising from a Member's mismanagement.

Chapter 4. Provision and Use of the Service

Article 8 (Use of the Service)

  1. Members shall use the Service in compliance with these Terms.
  2. Members may use the Service from the time the Company accepts their registration. However, some features may be provided only upon satisfaction of certain conditions or after a designated time.
  3. The Service is in principle provided twenty-four (24) hours a day, year-round. However, the Service may be temporarily suspended for operational or technical reasons, in which case notice will be provided in advance or after the fact.
  4. The Company may set or change the types and number of devices through which a Member may use the Service.
  5. If abnormally high usage is detected or if there is reasonable suspicion that account information is being shared with others, the Company may suspend or permanently delete the account without prior notice. Refunds in such cases may be restricted in accordance with applicable laws, these Terms, and individual service policies.
  6. Matters not specified in these Terms shall be governed by separate notices or individual service policies.

Article 9 (Paid Services)

  1. The Service is in principle provided on a paid basis through the purchase of tokens or other paid services. The Company may, however, provide certain features free of charge to specific Members.

  2. The Company clearly discloses the following matters regarding paid services:

    • Name and contents of the paid service
    • Conditions such as method of use, fees, and payment methods
    • Refund conditions and procedures
    • Matters concerning suspension or modification

  3. Members shall comply with the relevant notices and operational policies when using paid services. In the event of a conflict with these Terms, the operational policy for paid services shall prevail.

Article 10 (Suspension of Service)

  1. The Company may suspend the Service in any of the following cases:

    • Suspension of service by telecommunications providers
    • Service unavailability due to power outages
    • Unavoidable reasons such as facility inspection or construction
    • Server failures or overloads
    • National emergencies such as war or natural disasters
    • Service interruptions caused by AI model providers or partners

  2. The Company may conduct regular maintenance, with prior notice of the time.

  3. In cases requiring urgent maintenance, post-event notice may be provided.

  4. In the event of material changes to the business, including service termination, the Company shall provide notice at least thirty (30) days in advance and shall notify Members individually.

Chapter 5. Withdrawal and Loss of Membership

Article 11 (Withdrawal and Loss of Membership)

  1. Members may request withdrawal at any time, and the Company shall process such requests promptly.

  2. The Company may restrict, suspend, or terminate membership in any of the following cases:

    • Provision of false information at registration
    • Violation of Article 5, Paragraph 2
    • Interference with another Member's use of the Service or theft of information
    • Violation of Article 7, Paragraph 1
    • Conduct contrary to applicable law or these Terms

  3. Prior to or following the above measures, the Company shall notify the Member of:

    • The reason for the restriction
    • The type and duration of the restriction
    • The method of objection

  4. In the following cases, account use may be suspended until investigation is complete:

    • Report of account theft or criminal use
    • When necessary to protect the Service for similar reasons

  5. If the same violation is repeated or not remedied within thirty (30) days, the Company may terminate membership.

  6. Upon termination of membership, the Company shall delete the account, with at least thirty (30) days' opportunity for the Member to provide an explanation.

  7. If a Member is sanctioned for violation of these Terms, refunds or compensation for paid services may be restricted in accordance with applicable laws, these Terms, and individual policies.

Chapter 6. Information Provision and Content Management

Article 12 (Provision of Information)

  1. The Company may provide various information necessary for use of the Service by email, SMS, or other means. Promotional information shall be provided only with the Member's prior consent.

Article 13 (Advertising)

  1. The Company may display advertisements through various channels, including the Service screen and email.
  2. External advertisements or services linked by the Company are outside the scope of the Company's service, and the Company shall not be liable for the reliability of, or damages caused by, such services.

Article 14 (Service Use and Content Management)

  1. If a Member violates these Terms or applicable law, or if the Company determines that the Service is being used abnormally, the Company may take necessary measures such as deleting data or restricting use of the Service, and shall not be liable for such measures.
  2. The Company may monitor service use and content, before or after the fact, to detect and prevent violations.
  3. The Company may store data as necessary, including for backup purposes.
  4. The Company may collect and use data in accordance with applicable privacy laws to provide personalized content.
  5. In the event of an official request from law enforcement, the Company may cooperate as required by law.

Chapter 7. Intellectual Property and Payments

Article 15 (Copyright and Ownership)

  1. Content generated by Members shall not infringe the intellectual property rights of any third party, and the Member shall be solely responsible for such content.
  2. The Company may use Member content for the operation, promotion, and improvement of the Service, including by reproducing, modifying, transmitting, distributing, and creating derivative works thereof.
  3. Except as expressly stated, the Company shall not share Member data with third parties.
  4. Members warrant that their uploaded content does not infringe the rights of others, and shall indemnify the Company against all disputes and damages arising from such infringement.

Chapter 8. Payment and Refunds

Article 16 (Payment)

  1. By clicking the purchase button for a paid service, the Member forms a service agreement and the applicable fees are charged.
  2. No additional fees are charged depending on the payment method, and the paid service is provided from the time of payment.
  3. Persons under 18 are prohibited from using the Service. Any contract entered into by a person under 18 is void.
  4. Tokens and other paid items must be used within five (5) years from the last date of use. Tokens not used within the period shall expire automatically.

Article 17 (Refunds)

  1. Refunds are available within seven (7) days from the later of (a) the date of payment or (b) the date the service becomes available, provided the paid service has not been used.

  2. Refunds are restricted in the following cases:

    • Part or all of the content has been used
    • Provision of digital content has commenced
    • The value of the unused paid service is one (1) USD or less
    • The Member has withdrawn from the Service
    • The paid service was provided free of charge by the Company

  3. If content is delivered differently from what was advertised or contracted, the Member may withdraw the offer within three (3) months or within thirty (30) days from the date the Member becomes aware of the discrepancy.

  4. The Company may contact the Member to confirm the reason for the refund and request supporting documents, and may suspend or cancel the transaction until verification is complete.

  5. Other refund conditions are governed by separate operational policies.

Article 18 (Refunds of Overpayments)

  1. The Company shall refund overpayments. If the overpayment is the Member's fault, the Member shall bear the associated costs.
  2. Refunds are made through the original payment method or by cancellation of payment.
  3. The Company may contact the Member to request information necessary for the refund.

Chapter 9. User Responsibility

Article 19 (User Obligations)

  1. Members shall not use the Service maliciously or in ways that damage its reputation.
  2. When sharing AI-generated outputs externally, Members must verify that the outputs do not contain unlawful or harmful expressions. Legal responsibility lies with the Member.
  3. Members shall not circumvent the Company's technical measures and ethical policies.
  4. If a Member discovers problematic outputs, the Member shall promptly notify the Company and cooperate actively.
  5. Violation of the above may result in restrictions and sanctions, and the Company shall not be liable for such measures.
  6. If a Member causes damage to the Company by publicly releasing AI outputs, the Member shall bear legal responsibility.
  7. Inputs and outputs may be used to improve the Service.

Article 20 (Prohibition of Unauthorized Storage and Recording of Content)

  1. Members shall not, without the Company's prior written consent, capture, record, screen-record, download, copy, store, distribute, share, or transmit to third parties any service screens or content (including all videos, audio, images, text, and the like) provided by the Company.
  2. The above prohibition includes automated storage, screen recording, or screenshot capture using unauthorized programs or separate devices. If such conduct infringes another person's rights (including the right of likeness or copyright) or interferes with the Company's operation of the Service, the Member shall bear civil and criminal responsibility.
  3. The Company may take necessary action — including restriction of service use, account deletion, and civil and criminal proceedings — against Members in violation of these provisions, and may seek legal responsibility for damages arising therefrom.

Chapter 10. Miscellaneous

Article 21 (Disclaimer and Indemnification)

  1. If a party causes damage to the other party by violating these Terms, the responsible party shall be liable for damages.

  2. The Company shall not be liable in the following cases:

    • Service interruption due to facility inspection, power outage, telecommunications failure, or the like
    • Issues caused by the Member's negligence or willful misconduct
    • Disputes or transactions between Members
    • Failure to realize expected profits
    • Use of free services
    • Damage caused by the Member's failure to manage account information
    • Unauthorized access or hacking by third parties
    • Other matters not attributable to the Company

  3. The Company does not guarantee the legal suitability, accuracy, or profitability of AI-generated outputs.

  4. Legal responsibility for AI-generated outputs lies entirely with the Member.

  5. The Company shall not be responsible for the reliability of information posted by Members.

  6. Issues arising from materials posted or shared by Members shall be the Member's sole responsibility.

  7. If a Member causes damage to the Company by violating these Terms, the Member shall bear full responsibility for indemnification.

Article 22 (Notice to Members)

  1. The Company may notify Members by email, SMS, or other means.
  2. Notices to an unspecified group of Members may be made by posting on the website, with individual notice for material matters.

Article 23 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles.
  2. The Company and Members shall use their best efforts to resolve disputes amicably.
  3. Any dispute arising out of or relating to these Terms shall be resolved in the state or federal courts located in Delaware, United States, which shall have exclusive jurisdiction.

lnnex, Corp. Contact: help@liveher.ai